Frequently Asked Questions

We seal your supply and return plenums to a negative-air HEPA vacuum, then run rotary brushes through every individual duct run from register back to trunk line. In Pearland's older homes near Old Towne, we often find decades of construction debris and Gulf Coast pollen compacted in the flex duct. The process takes 2-4 hours for most homes, and we photograph the inside of every run before and after.

Most single-system homes in Pearland take 2.5 to 4 hours. Larger homes in Creekside or those with multiple HVAC zones can run longer. We don't rush the agitation phase, because that's what actually dislodges debris. You'll get a real arrival window and a text when the technician is en route, under Haven Clause 2.

Every 3 to 5 years for most homes, sooner if you have pets, recent renovation, or allergy-sensitive family members. Pearland's combination of Gulf humidity, pollen-heavy springs, and construction dust from rapid development means registers in newer neighborhoods like Pomona often show buildup faster than the national average. We check with a borescope camera and show you what we find rather than selling you a calendar date.

It removes the reservoir of dust, pollen, pet dander, and mold spores circulating through your HVAC system. For allergy sufferers in Pearland, where oak pollen and mold counts run high from March through October, reducing that circulating load often means less frequent symptoms. We photograph what we extract so you can see the specific buildup in your own system, not a stock photo from someone else's job.

No. The equipment is loud but contained, and we work room by room so you can stay in unaffected areas. Many Pearland homeowners schedule during work hours and receive photo documentation by text. If anyone in your home has severe respiratory sensitivity, stepping out for the agitation phase is reasonable but not required.

Clear a path to each register and the main return, and make sure we can access the indoor unit in the attic, closet, or garage. In Pearland's master-planned communities, HVAC equipment is sometimes in the attic above the second story, so clear garage or hallway access helps. We send a prep checklist with your confirmation text.

We run Rotobrush brush-and-vac systems for residential trunk lines and register runs, paired with Abatement Technologies negative-air HEPA collectors for whole-system jobs. The combination lets us match the tool to the duct material, whether it's the rigid metal common in older Pearland homes or the flex duct installed in most post-2005 construction.

We do. Aprilaire whole-home purifiers mount at the air handler and filter particles down to MERV 16, which captures most pollen and mold spores before they enter the duct system. For Pearland homes where the oak and ragweed seasons overlap for months, adding filtration after cleaning prevents rapid recontamination. We quote it as a separate scope with written specs, not a mid-job upsell.

Yes, and in Pearland's humid climate it's often the more urgent job. Lint buildup in a dryer vent is a genuine fire hazard, and Gulf Coast humidity turns compacted lint into a mold risk. We use rotary brushes and high-velocity vacuums to clear the full run from dryer to termination, then airflow-test to confirm unrestricted exhaust. Roof-vented dryers, common in two-story homes, require ladder work that we scope and price separately.

Every pro working under our name is required to hold the license and insurance Texas requires for HVAC and duct cleaning work. Haven Clause 3 means verified crews, background-checked, with license documentation available. This is a local Pearland branch, independently owned and operated by Tomas Reyes, working to the CleanRun standards that have governed every job since 2013.

Standard residential duct cleaning does not require a permit in Pearland or Brazoria County. If we find disconnected ducts or recommend modifications to the trunk line, we flag whether permitting applies and handle it if so. We document the existing condition with photos before any alteration, so there's a clear record of what was there.

The Haven Standard is the five-clause promise that governs every CleanRun job: Have it in writing, Arrive on schedule, Verified crews, Evidence on every job, and No surprises. It was developed in 2013 in direct response to an industry where "duct cleaning" too often meant a shop vac at one register and a coupon. Every clause is designed to remove the uncertainty that makes homeowners hesitate.

We answer the phone live and can often schedule within 24-48 hours for suspected mold or post-flood situations. We don't promise same-day dispatch because proper remediation requires setup time and the right technician, not whoever is closest. If you see visible mold or smell musty airflow, we'll prioritize the inspection and bring a borescope to document growth before recommending any treatment.

Turn the system off and call. Burning smells from ducts can indicate overheated motors, electrical issues, or debris contacting heat strips. We don't handle electrical repairs ourselves, but we'll inspect the duct path, document any scorching or melted components, and refer you to a licensed electrician or HVAC tech if the problem is outside our scope. Safety first, always.

Yes, our line is answered live 24 hours a day, every day. The coordinator who takes your call connects you with the local Pearland team, and for urgent concerns like post-storm flooding or suspected carbon monoxide backdraft, we escalate directly. Routine scheduling and written estimates happen during normal dispatch hours, but you're never sent to voicemail in an emergency.

Every job carries a written warranty against workmanship defects, with the terms spelled out in your pre-job estimate. If a register comes loose, a seal fails, or debris remains in a run we claimed to clean, we return and correct it at no charge. The warranty period varies by scope, and we put the exact duration in writing before we start, under Haven Clause 1.

You receive before-and-after photos of the inside of every run, timestamped and labeled by register location. In 2013, CleanRun started photographing every job because that is the only way a customer can tell the difference between real agitation and vacuum noise. If a company won't show you your own ducts, you're buying a promise, not a service.

Call us. Haven Clause 5 means no surprises, and that includes the surprise of feeling like you didn't get what you paid for. We'll review the photos with you, re-inspect any runs you're concerned about, and make it right. Our reputation in Pearland, Manvel, and Friendswood depends on homeowners who feel confident referring us to neighbors.

Yes. Our standard service area includes Manvel, Friendswood, Fresno, South Houston, Alvin, Webster, Pasadena, Missouri City, Bellaire, League City, and Deer Park. Travel beyond this radius is quoted case by case. The same flat-price, photographed, written-estimate standard applies regardless of zip code.

Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Pearland, serving Pearland and surrounding communities since 2013.